Anna Ćwiklińska

How do you deal with negative online reviews?

05/03/2024 Anna Ćwiklińska

You are in the daily whirlwind of errands, organising the work of the school, managing substitutions, and student billing, and suddenly you see a notification in your email about a new review on Google – 1 star. What do you do? Are you prepared for this? Your courses are in full swing, your students are […]

Let’s grow conference – summary and extra materials

02/07/2021 Anna Ćwiklińska

We’d like to thank you for taking part in our online conference, „Let’s grow”, co-organized with Edunation and EduBears. During the conference, we discussed managing teachers, an efficient organisation of school work thanks to new technologies, the use of social media, and how to sell more and develop the school, also in difficult times. Those of you who couldn’t join […]

How to avoid burning sales leads?

27/08/2020 Anna Ćwiklińska

Acquisition of sales leads is the main goal of a majority of marketing actions, but this is just the beginning of the road towards success. To achieve a real outcome, a permanent customer in this case, it is necessary to launch the entire sales process. We have already written on how to acquire sales leads, […]

CRM in a language school

20/08/2020 Anna Ćwiklińska

Do you think your school is too small to bother about the implementation of another tool? Do you think this is just another tool that contributes nothing? And what is that CRM all about? In this article, we want to show you the control over sales efforts you might gain if you make one more […]

Instagram has the power – creating, developing your school’s account, and reaching new recipients

28/07/2020 Anna Ćwiklińska

If you are looking for new channels to reach customers and you have no Instagram profile, it is high time to change this! Instagram is the world of photos, movies, pictures, but it is also a huge purchasing potential of your potential recipients. According to data presented by Instagram, 200 million users log onto the […]

How to make a Google business card and why is it worthwhile to have one?

09/07/2020 Anna Ćwiklińska

Imagine a situation like this: Emily, your potential students, searches language schools online by location because she would like to find a course near her home or workplace. On a map, near her apartment, only two schools are displayed, but she clearly remembers there are many more of them… Why is it so? See how […]

How to take a school efficiently through the enrollment time and achieve maximum sales results

26/08/2019 Anna Ćwiklińska

In a majority of schools, September is the time of the most intense work. So much happens that it is difficult to control everything. Students come to enroll, and we have to take them through the sales process, meet all formalities, take care of their satisfaction and plan the classes in such a way that […]

What future lies ahead of your language school? An article based on experiences of 400 language schools from 20 countries.

02/07/2019 Anna Ćwiklińska

Do you often think about the future of your language school? Because our activities depend on what the language school market looks like both locally and globally, we at LangLion often ponder on the future of the language-teaching industry. How about you? Do you wonder what your language school is going to look like in […]

LangLion FAQ – short answers to questions that niggle you

20/03/2019 Anna Ćwiklińska

For several years, once in six months on average, we in LangLion have been sharing an anonymous survey through the system with our users – administrators and teachers. In line with the article titled: How to survey customer satisfaction using a single indicator? for this survey we have been using the NPS – Net Promoter […]

7 reasons why your students fail to register online and they do so in the school’s secretariat

22/01/2019 Anna Ćwiklińska

I have been working with language schools already for 7 years now and I can see how much the language industry has changed. Awareness of how to manage business and of the importance of marketing is enormous in that industry and the willingness to develop on the part pf owners, managers and administrators of secretariat […]

1 2 >

Search

Categories